Legal

Refund & Cancellation Policy

Effective date: June 10, 2026

ReviewLeads offers a free trial so customers can test the service before upgrading. This policy explains how refunds, cancellations, renewals, and billing issues are handled.

ReviewLeads is intended for business use.

This Refund & Cancellation Policy is provided for general information only and is not legal advice.

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Free Trial

  • Free plan includes a 30-day hosted home page trial.
  • No credit card is required for the free trial.
  • After the trial ends, the free hosted page may go offline unless upgraded.

First-Time Paid Subscription Refunds

  • Customers may request a refund within 7 days of their first paid subscription payment.
  • Refunds are reviewed case by case.
  • Refunds may be denied if the account shows abuse, heavy usage, fraudulent activity, or repeated refund behavior.

Monthly Subscription Renewals

  • Monthly subscription renewals are generally non-refundable.
  • Customers can cancel anytime.
  • After cancellation, access remains active until the end of the current billing period.

Yearly Subscriptions

  • Yearly subscriptions may be refunded within 7 days of the initial yearly payment.
  • After 7 days, yearly payments are generally non-refundable unless required by law.

Non-Refundable Items

  • Google Maps imports already used
  • AI-generated page content already created
  • Custom domain setup work
  • Published pages and services already delivered
  • Any setup or manual work already completed

Failed Payments

  • If a payment fails, access may be paused, limited, or cancelled depending on the subscription status.
  • Customers can update payment methods through the billing portal.

Chargebacks and Disputes

  • Customers should contact ReviewLeads first before opening a dispute.
  • Fraudulent or abusive disputes may result in account suspension.

How to Request a Refund

Email support@reviewleads.app and include:

  • Account email
  • Business name
  • Payment date
  • Reason for the request

Policy Updates

  • ReviewLeads may update this policy from time to time.
  • Continued use of the service means acceptance of the latest policy.